Return & Refund Policy

Thanks for shopping at Momento Clo.
If you are not entirely satisfied with your purchase, we're here to help.

Returns of purchased product(s)
You have [7] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. To initiate returning the item, you need to fill up return form.

Click here to fill up return form

Refunds for returned product
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping & return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.